Terms of Service
1. Acceptance of Terms
By accessing or using GauchoGrid products, browser extensions, websites, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.
2. Description of Service
GauchoGrid provides software tools designed for data processing, productivity, and web utilities.
2.1 Local Processing
All GauchoGrid products are designed to process data locally on your device. We do not host, store, or have access to the data you process using our tools.
2.2 Service Tiers
We may offer "Free" versions (basic functionality) and "PRO" versions (advanced features/unlimited usage) of our products.
3. User Licenses
3.1 Free License
We grant you a limited, non-exclusive, non-transferable license to use the Free version of our products for personal or professional use.
3.2 PRO License
Use of PRO features requires a valid license key. You agree to use the license only on the number of devices permitted at the time of purchase and to not redistribute or resell your license key.
3.3 License Types
We offer various billing models including monthly/annual subscriptions and lifetime licenses. Lifetime licenses grant access to the current major version of the product purchased for as long as that product is maintained by GauchoGrid.
4. Acceptable Use & Responsibility
You are solely responsible for your conduct while using our Service. You agree not to:
- Use the Service for any illegal purpose or in violation of any local, state, or international law
- Use our tools to extract data in violation of a third-party website's terms of service or robots.txt file
- Attempt to reverse engineer, decompile, or bypass any license validation systems
GauchoGrid provides the tool, but you provide the intent. You are responsible for ensuring you have the right to process or export any data you interact with using our products.
5. Payments, Cancellations, and Refunds
5.1 Merchant of Record
Our order process is conducted by our online reseller, LemonSqueezy. LemonSqueezy is the Merchant of Record for all our orders. They handle customer service inquiries and returns related to the payment process.
5.2 Refund Policy
We offer a 14-day money-back guarantee for all PRO purchases.
- Process: To request a refund, you must submit a request via our official Support Form within 14 days of your purchase. Please select "Refund Request" as the subject and include your order number or the email address used for the purchase.
- Execution: Refunds are processed via LemonSqueezy, our merchant of record. Once we approve the request, it typically takes 5–10 business days for the funds to appear in your account.
- Effect: Upon the issuance of a refund, your PRO license key will be automatically deactivated and your access to premium features will be revoked.
- Eligibility: No refunds will be issued for requests made after the 14-day window has expired.
5.3 Cancellations
Subscriptions can be canceled at any time. You will retain PRO access until the end of your current billing cycle.
6. Intellectual Property
6.1 Our Content
The software, code, logos, and website content are the exclusive property of GauchoGrid.
6.2 Your Content
GauchoGrid claims zero ownership over the data you process, extract, or create using our tools. Since processing is local, your data remains yours and stays on your device.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS." GAUCHOGRID DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAUCHOGRID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA OR PROFITS) ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Modifications to the Service and Terms
We reserve the right to modify or discontinue any product or feature at any time. We may also update these Terms. Continued use of the Service after an update constitutes acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by the laws of Argentina. Any disputes arising from these terms shall be resolved in the competent courts of Argentina.